Shipping Policy

SHIPPING POLICY

Thank you for visiting and shopping at Wholistic You.

Following  terms and conditions constitute our Shipping Policy.

Shipment processing time

We deliver on Pan India basis. Though some products are for Kolkata only as they are freshly made to order.

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

We will accept cancellations till  30 minutes after the order is placed .

For an Intra-City shipment, it takes 1-2 Business days.

For Metro city to Metro city, it takes 3-4 Business days.

For the rest it takes around 5-8 Business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

P.S – In case  you are  provided with  an OTP, please do not share the OTP to the delivery partner executive unless he is at your doorstep with the order.

Shipping rates & delivery estimates

We offer free shipping for orders above Rs 1000. 

Shipping charges for Your Orders will be calculated and displayed at checkout.

We will accept cancellations till  30 minutes after the order is placed .

Damages 

If You received Your Order damaged or in case outer packing is tampered , taking a video of the damages is recommended for easy refunds. Please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

ABOUT THE PRODUCT RETURN / Exchange- please refer to our Refund/ Return policy

MODE OF PAYMENT 

COD is  available . Please note in the COD option opening packages on deliveries is not entertained. Queries will be entertained after the package is received and payment made .

As we have tied up with Razor Pay for payment options , we accept credit cards, debit cards, Net banking, UPI etc. 

For any further queries please write to us – connect@wholisticyou.co.in or call us at – +91 9330811919.